Bringing a Taste of Thailand to You
We strive to provide a fast and convenient service for customers to purchase a range of authentic and high quality Asian groceries, ingredients and food related products.
Convenience is at the core of our values as we strive to make Thai and Asian food products accessible with a straightforward online shopping experience and next day delivery.
Offering the best support and customer service to customers is very important to us and we take pride in our 4.7 Star ‘Excellent’ Trustpilot rating based on nearly 10,000 reviews. Our friendly staff are ready to help and answer all queries from dietary requirements, order amendments, product information and more via email and social media.
We appreciate that in offering an excellent service, we also need to be considerate of our impact on the community and environment. We want our customers to know that when they shop with us, they aren’t only choosing what’s best for them but what is better for others in the long run. We are committed to working towards improving our sustainability efforts to help minimise single use plastic waste by reducing its use in our order packaging and fulfilment process.We are currently in the process of making plans for these improvements. To stay up to date with our latest efforts, check out our sustainability blog posts.
Thai Food Online is a proud partner of the charity organisation ‘For Life Thailand’ through their ‘Thai Food in Action’ scheme. This scheme is about harnessing the power and popularity of Thai food to raise awareness amongst the British public about disabled children living in poverty in Thailand. Through this partnership, we will donate 10% of website sales made through the charity to support their cause in caring for children with disabilities. This includes supporting families in caring for their disabled children, assisting with access to equal opportunities and campaigning for improved inclusivity in Thai society. (For Life Thailand is registered with the Charity Commission for England & Wales. Registered Charity Number: 1143950).
Meet The Team
Work With Us
If the position you are looking for isn’t advertised, please email firstname.lastname@example.org to register your interest to work for us in the future.
VAT & Payments
Many of our products are foodstuffs and are zero rated for VAT purposes, otherwise 20% VAT is added. The VAT is included in the price you see.
Our payment service provider is Shopify payments and PayPal. The Shopify payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. All the information you give at the payment page, including your credit or debit card numbers, is encrypted using 128 bit encryption. The information is then taken off the internet and passed to the bank on a secure private link.
Shopify public web servers are certified by Thawte, a public Certificate Authority, ensuring that you can have confidence that nobody can impersonate Shopify to obtain confidential information.Other areas of our website where you can get further information:
If you have any comments, queries or suggestions please e-mail us at email@example.com.